SHIPPING & DELIVERY

UK DELIVERY

We currently deliver within the United Kingdom only. Orders are sent using Royal Mail Tracked 24 or Royal Mail Tracked 48.

DELIVERY CHARGES

Orders of £60 or more qualify for complimentary Royal Mail Tracked 48 delivery. The qualifying order value is calculated after discounts and before delivery charges.

For orders below £60, available delivery services and charges are shown at checkout. Royal Mail Tracked 24 is available as a paid upgrade where offered.

DISPATCH TIMES

In-stock orders are usually dispatched within 1–3 working days. Working days are Monday to Friday, excluding UK bank holidays.

Orders placed during weekends or bank holidays will be processed from the next working day. Made-to-order, personalised or pre-order products may have longer lead times, which will be stated on the relevant product page.

TRACKING AND DELIVERY

You will receive tracking information when your order has been dispatched.

Royal Mail delivery times are estimates and are not guaranteed. Occasionally, delays may occur after dispatch that are outside our control. If your order is significantly overdue, please contact info@objectsbyfallow.com with your order number.

DELIVERY ADDRESS

Please check your delivery address carefully before placing your order. If you notice an error, contact us as soon as possible. We cannot guarantee that an address can be changed once an order has been dispatched, and additional delivery charges may apply if an order is returned because the address supplied was incorrect or incomplete.

LOST OR DAMAGED ORDERS

We remain responsible for your order until it is delivered to you or to a person nominated by you.

If your parcel arrives damaged, please contact info@objectsbyfallow.com within five days where possible, including your order number and photographs of the parcel and its contents. This helps us resolve the issue promptly and does not affect your statutory rights.

For questions about delivery, please contact info@objectsbyfallow.com.